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European Schoolnet (EUN Partnership AISBL),  is launching an invitation to tender for communications activities divided in 4 lots (general design, web design, printing and audiovisual tasks). European Schoolnet intends to appoint several suppliers for each lot in a cascade arrangement depending on the results of the Evaluation Committee and the number and quality of bids received. In this case, we will conclude with each company selected in each lot a multiple framework contract with each of them for a period of three years.

 
Questions received as of 31 January 2013, 17.00 CET

General questions

1. Do we need to supply the supporting documents related to the declaration of honour at this stage? The signed declaration is enough.
2. Are CVs required or are short biographies of the proposed team enough? Short bios are fine.
3. Could EUN confirm that no editorial content or translations need to be provided for any of the lots? Yes - this is correct. If you wish to propose it as an option, this is fine but we do not have immediate needs for this.
4. Will we know where in the cascade we are placed? Yes, the process will be transparent to all accepted or rejected.
5. How many projects are planned for the year? We have currently around 35 projects running and this number tends to be on the increase. 
   Their communications needs differ though and not everything is necessarily planned at this stage. As stated in the call, global budget was in 2012 just under 400 000 € with a majority dedicated to printed materials. 
6. Should we distinguish management fee from price for the job?
   In principle, prices should inclusive. However, if it easier to split both costs, please state it very clearly so we can have a correct idea of the costs. 

Lot 2: Online design

1. Is it possible to have an example of design for a Facebook app? As an example to help define pricing, you can use if you wish the following app which links the European Parliament Facebook account to its You tube Channel
   https://www.facebook.com/europeanparliament/app_507418119278855 

Lot 3: Production of publications and promotional elements

1. On the price list, the item 12 requires a price for worldwide delivery for printing material. The cost of delivery depends from the destination. Which address would you like us to use for the quotation? We would prefer to know the cost of delivery from the printing company to each country worldwide (price per kg preferably). At minima, cost for delivery in each European country should be included and also the US, Russia, Tunisia, Morocco and Egypt are essential.
2. Could you clarify please for LOT 3, publication and promotional products for points 2, 4 and 5 the indication of page numbers 24 and 150 if the cover is included or not in this page quantity's ? Yes, it does include the cover.
3. There is no point 3 in this Lot? Indeed, I apologize for the numbering incoherence. No point 3.

Lot 4: Videos & Pictures

1. In Annex IV – Price list, points 1 and 2, does the figure (20’/5’) refer to seconds or minutes? Indeed there was a mistake and it is now corrected: it is 20 seconds and 5 seconds respectively.
2. In Annex IV – Price list, point 4, can we give a price per minute? In which type of format will the footage be provided? Price per minute is fine. Format will preferably be .avi but it can be other formats if you wish.
3. In Annex IV – Price list, point 6, we assume that this price should just include the pure editing and not voiceovers and music etc. Is our assumption correct? Yes. Is it possible to put voiceover as an option as well as music but basic price should be without.
4. Do we also include the cost for developing an original concept and script for the Intro and Outro? Or are we receiving this from European Schoolnet? Please state the cost for developing an original concept and script as an option
5. Can you define the difference between an animated intro/outro and a cartoon intro/outro?  Example of an animated intro: http://www.youtube.com/watch?v=8hVU69fWd5E 
   Example of a cartoon intro: http://www.youtube.com/watch?v=W3vmqsImwVQ
6. For the editing of a 3 minute video: will it only be video? Or do we have to implement animation, or motion graphics? Will it be with or without Voice Over? Animation, motion graphics, voice over should be put as option in your price offer (per minute might be easier)
7. In case we will do the shooting on location; can you give us an example of what needs to be filmed? What needs to be filmed is typically a day in a school with activities in the classroom, interview of teacher, children and headmaster...
   We are also filming events: bites from a conference with some interviews from speakers and participants.
8. Regarding the subtitling: 
   - Does European Schoolnet provide us with the written texts/transcription and do we only take care of the translation and subtitling? Or do we have to do the transcription of the texts in the video's as well? We will provide the translations and transcriptions.
9. About how many, and which languages are involved in each video? Will a video contain only one language, which needs to be subtitled in another? Or are there several languages in one video? Will they all need to be subtitled in English? Or are there other languages involved? Translation costs for not so common languages are more expensive than others. There is only one language per video and we will handle the translations.
10. Concerning the item "pictures taken on location" in the excell document with the price list: does it only concerns photographs? Because in the "Call for Supply of Services" document, there are also mentioned "Multi media reports"? Photographs is what it meant to be.
11. What is the approximate value allocated to video and pictures for the first year? In term of videos, there two different kinds: 
    - 5-10 creative ones for 2013 
    - 15-20 which involve going on location to shoot meetings or activities and edit footage afterwards.
    However, exact numbers are difficult at that stage since not all project plans have been approved for this year. Those are estimates. Value for videos across all projects is extremely difficult to estimate at that stage.